Frequently asked questions

This is no problem as we can install our coolers up to 150 metres from a water supply.

Nothing. When you lease an Alpine Fresh Self Filling Watercooler, the installation is complimentary. Alpine Fresh covers all installation costs.

Our filters have an 18-24 month life span depending on rate of usage but because we want to ensure that everyone is enjoying Alpine Fresh water at all times our contractors will visit your business every 12 months to change the filter. All our technicians are trained with super sanitization method to keep maintaining our high cleaning and hygiene standards. Our 5 steps Super sanitization process is always conducted with environment friendly products and a high quality water filter replacement.

Our service contractors will automatically visit you every 12 months to clean your Alpine Fresh Self Filling Watercooler and make sure it is all running correctly. All our technicians are trained with super sanitization method to keep maintaining our high cleaning and hygiene standards . Our 5 steps Super sanitization process is always conducted with environment friendly products and a high quality water filter replacement.

The drip tray removes easily from the front of the cooler and can be emptied down the sink. It can be run through the dishwasher every now and then as well.

That's correct. Alpine Fresh self filling water coolers plumb directly into your on-site water supply therefore eliminating all requirement for bottles. No more heavy lifting, no more wasted man-hours, and no more storing extra bottles!

You sure can! We sell boxes of 1000 cups, and can send them anywhere in New Zealand within a couple of days. Just use our on-line ordering page or call us on 09 630 9000.